Responsibilities
- Discusses inquiries for information with a variety of internal and external contacts in order to obtain and disclose information.
- Answers routine inquiries received by email/phone by determining the nature of the issues and provides information directly or through correspondence.
- Initiates follow-up processes with staff and others.
- Resolves day-to-day problems as required, evaluates operating procedures, and advises management as necessary. Drafts correspondence/ reports as requested. Prepares spreadsheets, graphs, flow charts, and statistics as required.
- Supports the Manager and Director in coordinating logistics for meetings, events, education sessions, workshops, video conferences, teleconferences and travel including appropriate space, equipment, materials and travel arrangements (e.g. flight, vehicles, hotel reservations).
- Performs other duties as assigned.
- Provides general administrative support by:
- Manually submitting job postings and advertisements on various recruitment platforms as directed by Recruiters
- Arrange payment for job postings and/or events as required
- Responding to general inquiries and re-directing candidate applications to Recruiters
- Ensuring appropriate supplies and support materials are available and equipment is in working order
- Producing offer letters based on standard templates, incorporating additional position-specific details as directed by the Recruiters.
- Maintaining the InsideNet and Sharepoint resources related to recruitment
- Tracking and following up on unsigned internal and external offer letters
Requirements
- Graduation from a recognized secretarial/office assistant program
- A minimum of one year of recent, related experience Or an equivalent combination of education, training, and experience