Responsibilities
- To work with business users to understand their business problems and translate that knowledge into a technical solution
- Develop System Requirement Specification (SRS) and obtain sign-off from business users
- Prepare test plan and test cases for User Acceptance Tests and End-To-End tests and if applicable coordinate and execute the tests
- Prepare training and user manual
- Facilitate the implementation of new system / service through training sessions and demos, and develop appropriate documentations
- Conduct post-implementation review with internal and external parties to identify areas of improvement
- Assist in the routine system audits that include data reliability and integrity check as well as security control adequacy review of major computer applications as assigned by IT management
Requirements
- A diploma or bachelor’s degree in Computer Science, Information Science, Business Administration, Commerce, or related subjects
- Possess 3 years of experience in analyzing and documenting complex business processes
- Sound knowledgeable in business application system or related field, experience in retail business operation is a definite advantage
- Good presentation and communication skills and possess highly systematic & analytical problem-solving ability
- Ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures
- Service oriented with good interpersonal and customer relations skills
- Certification, such as Business Analysis, or other designation relating to the application of IT in business operation/management is an asset