Responsibilities
- To work with business users to understand their business problems and translate that knowledge into a technical solution;
- Document workflows and results of business analysis in the System Requirement Specification (SRS) and obtain sign-off from business users;
- Deliver and install technology solutions, help project team with the design and development tasks;
- Define project schedules, allocate resources and monitor progress;
- Coordinate internal resources and third parties/vendors for the execution of projects;
- Prepare test plan and test cases for User Acceptance Tests and End-To-End tests and if applicable coordinate and execute the tests;
- Facilitate the implementation of new system / service through training sessions, demos, development of appropriate documentation, such as prepare training and user manual and on-site system operation support where necessary;
- Conduct post-implementation review with internal and external parties to identify areas of improvement for immediate or subsequent enhancement.
Requirements
- Possess 5 years or more experience in analyzing and documenting complex business processes, sound knowledge in business application system or related field, and experience in business operation is a definite advantage;
- Proven working experience in project management;
- Good presentation and communication skills; possess highly systematic & analytical problem solving ability; also be able to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures;
- Solid organizational skills including attention to detail and multitasking skills;
- Service oriented with good interpersonal and customer relations skills;
- Demonstrate initiative, flexibility and responsiveness in completing tasks;
- A Diploma or Bachelor’s degree in appropriate field of study related subjects, computer science, engineering, business administration or commerce is preferred;
- Certification, such as Business Analysis and/or Project Management Professional (PMP) or other designation relating to the application of IT in business operation/management is an asset.